Outage in Exact System
Statements and payments via Exact PSD2-bank links are not being processed (EOL - NL)
Resolved Minor
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Outage Details
The bank statements and payments via Exact PSD2-bank links are not being processed. While doing payments you may receive a message that it takes longer than usual. If you didn't receive a statement, you don't have to perform any action for now. We are investigating the issue and try to import the missing statements as soon as possible. Our apologies for any inconvenience caused.
Components affected
Exact System Scan & Herken Exact System Exact API Exact System Productie Exact System Project Management Exact System Handel Exact System Exact bouw7 Exact System Accountancy Exact System Boekhouden Exact System Salaris voor Accountancy Exact System Uren & Facturen Exact System Mijn[Kantoor] Exact System Support department Exact System Salaris voor bedrijvenLatest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 03/24/2023 08:02AM
The incident has been resolved, and all customer impact is gone.
MONITORING
about 2 years ago - at 03/23/2023 10:49AM
The process of receiving statements and sending payments via the PSD2 link is working as normal again. If you are still experiencing payments which are not sent, please resend these payments. We are still monitoring this process.
IDENTIFIED
about 2 years ago - at 03/22/2023 04:27PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 years ago - at 03/22/2023 09:22AM
The bank statements and payments via Exact PSD2-bank links are not being processed. While doing payments you may receive a message that it takes longer than usual. If you didn't receive a statement, you don't have to perform any action for now. We are investigating the issue and try to import the missing statements as soon as possible. Our apologies for any inconvenience caused.
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