Outage in Exact System

Exact Online - communication note on a project cannot be created (BE)

Resolved Minor
April 17, 2024 - Started 15 days ago - Lasted 37 minutes
Official incident page

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Outage Details

When creating a communication note on a project you will get an error telling you that you do not have permissions to do so. Regardless of the rights you have. You can expect status updates as soon as new information is available. Our apologies for the inconvenience.
Components affected
Exact System Accountancy Exact System Productie Exact System Boekhouden Exact System Handel
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/17/2024 09:06AM

This issue has been resolved. You can now create communication notes again. Our apologies for the inconvenience.

INVESTIGATING 15 days ago - at 04/17/2024 08:32AM

When creating a communication note on a project you will get an error telling you that you do not have permissions to do so. Regardless of the rights you have. You can expect status updates as soon as new information is available. Our apologies for the inconvenience.

Latest Exact System outages

Exact Globe / Compact - Not possible to process payments or collections for PSD2 and Rabo BoekhoudKoppeling bank links (NL) - 44 minutes ago
Exact Online - Time entry users do not see the menus 'Projects' and 'Planning' (NL/BE) - about 1 hour ago
Exact Online - Error when sending emails to the digital postbox (NL/BE) - about 2 hours ago
Exact Online – Scans remain ‘open’ or ‘in process’ (NL) - about 20 hours ago
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