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Minor Incident Knab statements are delayed
The Knab bank statements are not delivered yet. They are working hard to deliver them as soon as possible. Our apologies for any inconvenience caused.
Resolved Minor Login to Exact Online may fail loading. - Exact Online (NL)
We are currently investigating this issue.
Resolved Minor Password reset/change portal not functioning Exact Cloud Services (Parentix)
Currently you may experience issues with the password reset portal of the cloud environment. This has no impact on the further services. Please report password reset requests with our support desk while we are working to resolve the issue. Our apologies for the inconvenience caused.
Resolved Minor Notes added to reminders may not be saved - Exact Online (NL, BE)
When you add a note to a reminder on the Print Reminders page by tapping the icon in the Notes column, it may not be saved. We recommend that you do not use this functionality at this time. We are working to resolve this situation quickly and will let you know when you can use the functionality again. Our apologies for any inconvenience caused.
Resolved Minor 'You shouldn't surf here' message when entering start.exactonline.be
Some customers are experiencing problems entering the login page. They receive an 'You shouldn't surf here' message. It seems to be virus scanner related. You can whitelist the Exact Online website in the settings of your virus scanner.
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