Outage in ExamSoft

Examplify 3.4.4 VM Check Discrepancy

Resolved Minor
January 23, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue with the latest release of Examplify 3.4.4 where devices may be flagged as utilizing a virtual machine. Institutions may not have this version available for download during development review. Please subscribe to the status.examsoft.com website for further updates.
Components affected
ExamSoft Examplify Services
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/23/2024 08:54PM

The issue has been identified and our development team will be working on a fix for the version in the near future; however, If you're experiencing an issue related to the issue noted in the status page, please perform a clean installation of your Examplify on your Windows device. You can find the steps below.

Clean Install Steps: https://support.examsoft.com/hc/en-us/articles/11145910575245-Examplify-Uninstall-on-Windows#h_01H1Q1HMC0H75WKFEA31ZE1VXQ

If you continue to experience issues, please contact support on the https://examsoft.com/contact/#phone-support website URL.

INVESTIGATING 3 months ago - at 01/23/2024 08:11PM

We are currently investigating an issue with the latest release of Examplify 3.4.4 where devices may be flagged as utilizing a virtual machine. Institutions may not have this version available for download during development review. Please subscribe to the status.examsoft.com website for further updates.

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