Outage in Experian Data Quality

EV higher than normal undeliverable rates

Resolved Minor
April 04, 2024 - Started 28 days ago - Lasted about 18 hours
Official incident page

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Outage Details

We are currently experiencing a some issues with "confidence levels". Some customers may see higher undeliverable rates for some domains. We are investigating this as a matter of urgency
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 04/05/2024 08:41AM

This incident has been resolved.

INVESTIGATING 28 days ago - at 04/04/2024 04:19PM

We are still investigating the root cause and fix, and apologies for any inconvenience

INVESTIGATING 28 days ago - at 04/04/2024 02:49PM

We are currently experiencing a some issues with "confidence levels". Some customers may see higher undeliverable rates for some domains. We are investigating this as a matter of urgency

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