Outage in FieldEdge

Issue with Website and Mobile Login

Resolved Minor
July 06, 2023 - Started 11 months ago - Lasted about 9 hours
Official incident page

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Outage Details

FieldEdge engineers have discovered an issue communicating with some Microsoft services, which is impacting the ability for users to login. This also has potential to impact other parts of the system. Engineers have engaged Microsoft support and are working diligently to restore the service as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 07/06/2023 10:57AM

All issues related to login have been mitigated. All systems are performing as expected.

MONITORING 11 months ago - at 07/06/2023 04:12AM

We have implemented a resolution that has restored login, and are monitoring in case of additional failures.

MONITORING 11 months ago - at 07/06/2023 04:12AM

We have implemented a resolution that has restored login, and are monitoring in case of additional failures.

IDENTIFIED 11 months ago - at 07/06/2023 04:05AM

We have identified the issue and are in the process of implementing a fix.

INVESTIGATING 11 months ago - at 07/06/2023 03:26AM

Our engineering team is continuing to investigate the issue causing the login failures.

INVESTIGATING 11 months ago - at 07/06/2023 01:57AM

FieldEdge engineers have discovered an issue communicating with some Microsoft services, which is impacting the ability for users to login. This also has potential to impact other parts of the system. Engineers have engaged Microsoft support and are working diligently to restore the service as quickly as possible.

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