Outage in Flash

Degraded performance

Resolved Minor
January 06, 2024 - Started 4 months ago - Lasted about 7 hours
Official incident page

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Outage Details

The Flash incident response teams are investigated reports of kiosks sporadically failing to connect and system slowness.
Components affected
Flash Valet Flash PARCS
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/06/2024 08:14PM

This incident has been resolved. Please go gates down if you haven't already. We will continue to monitor and provide a full Incident Response Document as soon as possible.

MONITORING 4 months ago - at 01/06/2024 07:57PM

Site continues to operate in a fully stable manner. If you haven't done so already, please go gates down. We will continue to monitor and provide a fully Incident Response Document as soon as possible.

MONITORING 4 months ago - at 01/06/2024 07:30PM

The system is beginning to stabilize and return to normal operating behavior.

We anticipate sporadic service degradation over 30 minutes while the system fully stabilizes.

We will continue to provide frequent status updates.

INVESTIGATING 4 months ago - at 01/06/2024 06:59PM

We are still seeing degraded performance issues, and are continuing to investigate.

INVESTIGATING 4 months ago - at 01/06/2024 06:34PM

We are still seeing degraded performance issues, and are continuing to investigate.

INVESTIGATING 4 months ago - at 01/06/2024 06:04PM

We are still seeing degraded performance issues, and are continuing to investigate.

INVESTIGATING 4 months ago - at 01/06/2024 05:40PM

We are still seeing degraded performance issues, and are continuing to investigate.

INVESTIGATING 4 months ago - at 01/06/2024 05:15PM

We are still seeing degraded performance issues, and are continuing to investigate.

INVESTIGATING 4 months ago - at 01/06/2024 04:48PM

We are still seeing degraded performance issues, and are continuing to investigate.

INVESTIGATING 4 months ago - at 01/06/2024 04:23PM

We are still seeing degraded performance issues, and are continuing to investigate.

INVESTIGATING 4 months ago - at 01/06/2024 04:03PM

We are still seeing degraded performance issues, and are continuing to investigate.

MONITORING 4 months ago - at 01/06/2024 03:48PM

We are continuing to monitor

MONITORING 4 months ago - at 01/06/2024 03:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 01/06/2024 03:19PM

The issue has been identified and a fix is currently being implemented

INVESTIGATING 4 months ago - at 01/06/2024 03:08PM

We are continuing to investigate the issue

INVESTIGATING 4 months ago - at 01/06/2024 02:44PM

We are continuing to investigate the issue

INVESTIGATING 4 months ago - at 01/06/2024 02:27PM

We are continuing to investigate the issue

INVESTIGATING 4 months ago - at 01/06/2024 02:09PM

The team continues to investigate the issue.

INVESTIGATING 4 months ago - at 01/06/2024 01:51PM

The Flash incident response teams are investigated reports of kiosks sporadically failing to connect and system slowness.

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