Outage in Flash

Credit Card Processing Service Disruption - USAePay

Resolved Minor
February 01, 2024 - Started 3 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We have been informed by our payment processing partner that they are investigating an issue where customers are experiencing some delays or failures when trying to process transactions with FlashValet or FlashPARCS. FlashParking will monitor our payment processing partner for further updates. This issue only effects those merchants processing credit cards in the USAePay payment gateway. Further information can also be obtained at https://status.usaepay.com/.
Components affected
Flash Valet Flash PARCS
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/01/2024 11:15PM

Our payment processor has reported normal transaction processing for at least 4 hours.

Because of this, we are considering this incident as resolved.

IDENTIFIED 3 months ago - at 02/01/2024 05:17PM

Our payment processor has identified the issue and further narrowed the scope of impact to customers utilizing the TSYS merchant platform for their merchant services. We will continue to monitor.

INVESTIGATING 3 months ago - at 02/01/2024 05:02PM

We have been informed by our payment processing partner that they are investigating an issue where customers are experiencing some delays or failures when trying to process transactions with FlashValet or FlashPARCS. FlashParking will monitor our payment processing partner for further updates.

This issue only effects those merchants processing credit cards in the USAePay payment gateway.

Further information can also be obtained at https://status.usaepay.com/.

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