Outage in Flexera

IT Visibility - NA – Data Processing has been Delayed

Resolved Minor

July 08, 2022 - Started almost 2 years ago - Lasted 3 days
Official incident page

Need to monitor Flexera outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Flexera, and never miss an outage again.
Start Free Trial

Outage Details

Issue: Due to a processing backlog, customers may experience delays before inventory data is visible. Data may be up to 5 hours out of date—no impact on EMEA customers. Priority: 2 Restoration activity: Technical teams have been engaged and are currently investigating.

Components affected

Flexera IT Visibility

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 07/10/2022 04:54AM

The backlog processing is still ongoing as we continue to monitor the progress.

MONITORING almost 2 years ago - at 07/09/2022 01:53AM

Technical staff detected some additional anomalies that may have caused further delays. The backlog processing has resumed normally again, and we are continuing to monitor the environment.

MONITORING almost 2 years ago - at 07/08/2022 04:19PM

Technical teams have performed additional health checks and have confirmed that services are back online. The data processing has also resumed successfully. We are monitoring the environment for the backlog to clear.

IDENTIFIED almost 2 years ago - at 07/08/2022 04:02PM

After further investigation, technicians found that one of the database servers was down. The support team has restarted the impacted server, and services have started to come back online.

INVESTIGATING almost 2 years ago - at 07/08/2022 03:00PM

Issue: Due to a processing backlog, customers may experience delays before inventory data is visible. Data may be up to 5 hours out of date—no impact on EMEA customers.

Priority: 2

Restoration activity:
Technical teams have been engaged and are currently investigating.

Latest Flexera outages

Flexera One UI - NA - Experiencing Performance Delays - 1 day ago

Flexera One - IT Asset Management - NA - Inventory file upload delay - 3 days ago

Cloud Management Platform - Self-Service Shard 4 - NA - Delay in launching the Cloud Apps and processing custom actions - 10 days ago

Flexera One - SaaS Manager - APAC - Delay in New Data Availability - 22 days ago

Flexera One - IT Asset Management - NA - Delay in Task Processing - 30 days ago

The easiest way to monitor Flexera and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook