Outage in Fly.io

Failing to pull image

Resolved Major
September 04, 2023 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

Some customers may experience an issue deploying workloads due to failed image pulls
Components affected
Fly.io Docker Registry

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/05/2023 07:07PM

This incident has been resolved.

MONITORING about 2 years ago - at 09/05/2023 01:43PM

This issue has been mitigated, but we're still working on a more permanent fix.

MONITORING about 2 years ago - at 09/04/2023 10:19PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 09/04/2023 06:09PM

We have a registry that only keeps storage in the iad region, which we think will work around the issue you are seeing. Try it out with:

FLY_REGISTRY_HOST=registry-iad.fly.io fly deploy

Use this if you are doing docker push directly to the registry:

FLY_REGISTRY_HOST=registry-iad.fly.io fly auth docker
docker push registry-iad.fly.io/torem-app:latest

We are working to fix the core issue. We'll report back once that's done. In the meantime, we hope the above unblocks deployments.

INVESTIGATING about 2 years ago - at 09/04/2023 05:41PM

We are continuing to investigate the issue. In the meantime, customers can try deploys using registry2.fly.io.

INVESTIGATING about 2 years ago - at 09/04/2023 04:36PM

Some customers may experience an issue deploying workloads due to failed image pulls

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