Is Formstack Down?
Formstack Status is Operational
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Check the stats and details of the latest Formstack outages and issues
Resolved Minor Google, DropBox, and HubSpot authentication reset
Today, we updated API keys for a few tools that have broken the integrations with Google Sheets, Google Drive, Google Calendar, Dropbox, and Hubspot. This means forms that use those integrations will not be able to pass that data on behalf of the customer There are two options for those who are impacted to fix the issue: 1. Re-authenticate all forms with those integrations immediately, which will have to be done individually. To do so, navigate to the Integrations section under Settings and select the impacted integration, where you can reset the authentication under the Account Information section. 2. Our engineers have identified a solution and are working towards a release Friday, August 19 of a tool that will update all forms using an authentication after one authentication has been updated. Once that is released, customers will need to re-authenticate each integration they have, and we will ensure that change cascades to all forms using that particular authentication. We a...
Resolved Minor Unable to Place Fields in Applied Epic
Our team has reached out to our partners at Applied Systems (Epic) to assist in troubleshooting the issue. Applied Systems requests that affected Epic users contact their support team here https://www1.appliedsystems.com/en-us/contact-us/ for assistance in-app. Our team will continue to engage and communicate with Applied Systems towards a possible solution.
Resolved Minor Login errors for some users
We are seeing reports of some users who are experiencing an error message when attempting to log in, or when navigating within the application. Our own internal testing indicates this is not affecting all users. We will update once the root cause is identified.
Resolved Minor Paypal Payflow Pro Interruption
We are currently investigating an issue with forms that have the PayPal (Payflow Pro) Integration.
Resolved Minor Forms Responding Slowly
We have discovered that Forms are behaving more slowly than normal. Specifically, we are seeing higher than normal levels of latency, manifesting as slowness. We will update once we have identified the cause.
Formstack Components Status
Increase the observability of your third-party dependencies
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Configure which notifications you want to receive from each service. Filter notifications by service components. You can opt to receive notifications only when a specific component is affected. You can also choose to receive notifications with a certain severity.
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Frequently Asked Questions
- Is Formstack down today?
- Formstack seems to be up and running. We've updated the status 2 minutes ago.
- I'm having issues with Formstack, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Formstack is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Formstack has issues.
- Why use IsDown?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.
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