Number of Incidents
1 outages
Since last incident
17 days
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Major · 17 days ago · lasted 32 minutes
We are currently experiencing a service disruption impacting Forms. Our Development teams are working to identify the root cause and implement a solution. We will be posting additional status updates as soon as they come in.
Minor · about 2 months ago · lasted 6 days
Formstack Admin not delivering all SMS messages for two factor authentication
We are currently experiencing an elevated error rate for SMS delivery. Users should attempt to resend the SMS code if they do not receive it. We are investigating the root cause of the issue.
Major · about 2 months ago · lasted about 12 hours
Sign API - Elevated number of errors in API Responses
We are currently experiencing a service disruption impacting Sign API Our Development teams are working to identify the root cause and implement a solution. During this time, your integration with Sign may be affected. We will be posting additional status updates as soon as they come in.
Minor · 2 months ago · lasted 11 minutes
Forms API errors on authentication
The Formstack Forms API V2 is returning errors on authentication at a higher than normal rate
Major · 2 months ago · lasted 3 minutes
July 18: Formstack unavailable - 421 Error on Login
Statement from Amazon / AWS: Jul 18 10:26 AM PDT Between 9:37 AM and 10:13 AM PDT, we experienced elevated error rates for request serviced by the CloudFront Origin Shield and Regional Edge Cache in the US-EAST-1 region. The issue has been resolved and service is operating normally.
Major · 2 months ago · lasted 2 days
Office for the web integration affected
We are experiencing a service disruption impacting Office for the web integration that allows for online editing of Office files within the Docs app. Our Development teams are working to identify the root cause and implement a solution.
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