Outage in Freshdesk

Scheduled infrastructure maintenance with our billing third-party service provider

Resolved Minor
April 16, 2023 - Started about 1 year ago - Lasted 30 minutes

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Outage Details

We would like to inform you that our billing provider was performing an infrastructure maintenance upgrade on 16/04/2023 between 4:30 AM UTC to 7:30 AM UTC. During this time, there was a brief interruption to our billing system, which could have resulted in temporary issues with payments or access to your account.
Components affected
Freshdesk API

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