Outage in Freshdesk

Issues with custom SSO policies n Freshdesk

Resolved Minor
May 09, 2024 - Started over 1 year ago - Lasted about 1 hour

Incident Report

Customers attempting to login to Freshdesk using custom SSO policies in Freshdesk are getting redirected to an invalid URL by the product.
Components affected
Freshdesk WEB APP

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