Outage in Freshdesk
Some of the customers may face the WhatsApp message delivery issue
Resolved Minor
May 11, 2023 - Started about 1 year ago
- Lasted 36 minutes
Need to monitor Freshdesk outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Freshdesk, and never miss an outage again.
Start Free Trial
Outage Details
WhatsApp is facing a message delivery issue. Meta (WhatsApp) team checking on this. Agent replies in what’s app ticket will have delivery issue in reaching customer. For more informations, please visit the WhatsApp status page for more information - https://metastatus.com/whatsapp-business-api
Components affected
Freshdesk SOCIAL Freshdesk SOCIAL Freshdesk SOCIAL Freshdesk FRESH BOTS Freshdesk SOCIAL Freshdesk FRESH BOTS Freshdesk FRESH BOTS Freshdesk FRESH BOTSLatest Freshdesk outages
Issues with custom SSO policies n Freshdesk - 9 days ago
Meta channels experience a delay in the flow of messages - about 1 month ago
Issues with Ticket list views, Search and Dashboards - about 2 months ago
Issue with outgoing emails - about 2 months ago
Issue with making and receiving calls - 2 months ago
Easily monitor Freshdesk and all your third-party status pages
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3170 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime