Check if Freshdesk SOCIAL is down, recent outages, user-reported issues, and outages map.
Freshdesk SOCIAL is working normally
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This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Freshdesk status data.
IsDown has tracked 7 incidents for Freshdesk SOCIAL since started monitoring Freshdesk status in March 2023. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Apr 03, 2024
03:48 PM EDT
|
Minor | Meta channels experience a delay in the flow of messages | about 2 hours |
Jan 07, 2024
03:20 PM EST
|
Minor | Issue with Facebook Integration | about 2 hours |
Nov 15, 2023
09:41 PM EST
|
Minor | Issues with replying to FB DMs | about 22 hours |
Jun 07, 2023
02:39 PM EDT
|
Minor | Degraded performance in agent replies via WhatsApp channels. | about 2 hours |
Jun 01, 2023
11:57 AM EDT
|
Minor | Twitter services in Freshdesk are discontinued | about 12 hours |
May 11, 2023
12:31 PM EDT
|
Minor | Some of the customers may face the WhatsApp message delivery issue | 36 minutes |
May 03, 2023
12:47 PM EDT
|
Minor | Issues with logging in to FreshDesk | about 1 hour |
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Monitoring Freshdesk since March 2023
SOCIAL is part of Freshdesk. Check the Freshdesk's status.
0 incidents in 2025
Number of Incidents
0 issues
Last incident
549 days ago
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Freshdesk SOCIAL isn't down. You can check Freshdesk SOCIAL status and incident details on the top of the page. IsDown continuously monitors Freshdesk SOCIAL official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Freshdesk SOCIAL is currently operational. You can check Freshdesk SOCIAL status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Freshdesk SOCIAL being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Freshdesk SOCIAL official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Freshdesk SOCIAL last outage was on April 03, 2024 with the title "Meta channels experience a delay in the flow of messages"
IsDown and DownDetector help users determine if Freshdesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Freshdesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Freshdesk with maximum flexibility
IsDown monitors SOCIAL for major outages. A major outage is when SOCIAL experiences a critical issue that severely affects one or more services/regions. When Freshdesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Freshdesk status page for minor outages. A minor outage is when SOCIAL experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Freshdesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Freshdesk and all their 61 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Freshdesk and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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