Outage in Funnel
X Organic – Data mismatches (Video metrics)
Resolved Minor
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Outage Details
We are experiencing an increase in mismatches for the Twitter Organic connector.
We have identified the cause of these mismatches and are in contact with Twitter to fix this issue.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/03/2023 11:26AM
This incident has been resolved.
MONITORING
almost 2 years ago - at 06/12/2023 03:36PM
Organic video metrics are still unavailable. We are awaiting a response from Twitter API support regarding the availability and retrieval of these metrics.
IDENTIFIED
almost 2 years ago - at 06/09/2023 08:14AM
This issue is not yet resolved for video metrics. Non-video metrics, such as impressions, are being fetched correctly.
IDENTIFIED
almost 2 years ago - at 05/26/2023 12:36PM
When investigating this we have found that the mismatches appear to be related to fetching video metrics. We will temporary stop fetching video metrics for the Twitter Organic Tweet Activity report. This should ensure that non-video metrics, such as impressions, will match.
We will continue to investigate the issue.
IDENTIFIED
almost 2 years ago - at 05/17/2023 12:19PM
We are experiencing an increase in mismatches for the Twitter Organic connector.
We have identified the cause of these mismatches and are in contact with Twitter to fix this issue.
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