Phone Service Provider reporting service disruption affecting Glia

Our service provider has reported that service has been restored and Glia works as expected. Our telemetry shows that agents can interact with customers normally and service has been restored. We continue to communicate with our phone service provider to monitor further developments.

We continue to communicate with our service provider to monitor the incident closely and follow their developments to fix it.
Our telemetry shows an improvement and agents are able to communicate with customers.

We continue to be in constant communication with our Phone Service Provider as they work on a fix for this issue

We continue to be in constant communication with our Phone Service Provider as they work on a fix for this issue

Our Phone Service Provider has reported service disruption affecting phone engagements.

We are communicating and monitoring closely the incident and the developments to fix it.