Outage in GoSquared

Multiple issues affecting GoSquared availability

Resolved Major
August 21, 2022 - Started over 1 year ago
Official incident page

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Outage Details

We're investigating multiple issues affecting data in Now dashboard as well as Contacts and Live Chat
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/21/2022 10:56PM

All services operational

MONITORING over 1 year ago - at 08/21/2022 10:50PM

Services are returning to normal, we're continuing to monitor

IDENTIFIED over 1 year ago - at 08/21/2022 10:38PM

We've identified the cause of the issues affecting availability. Services are returning to normal. Some timelines on the Now dashboard may show some missing data, this data is returning to normal levels.

INVESTIGATING over 1 year ago - at 08/21/2022 10:32PM

We're investigating multiple issues affecting data in Now dashboard as well as Contacts and Live Chat

Latest GoSquared outages

Service provider outage, affecting several components - 11 months ago
We are investigating an issue causing data and platform access to be unavailable - over 1 year ago
Issue with Live Chat and Inbox - over 1 year ago
Issues with data in Contacts, Engage, and Live Chat - over 1 year ago
Issues with data in Contacts, Engage, and Live Chat - almost 2 years ago

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