Outage in GoSquared

Issues with data in Contacts, Engage, and Live Chat

Resolved Major
August 23, 2022 - Started over 2 years ago
Official incident page

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Outage Details

We're currently investigating an unexpected issue affecting customers using GoSquared Engage, Contacts, and Live Chat. We will report updates as we have them.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/23/2022 04:12PM

All systems operational

MONITORING over 2 years ago - at 08/23/2022 03:09PM

Services are returning to normal. Some Smart Group-based automations and automated messages may be delayed while systems recover. We're continuing to monitor closely

INVESTIGATING over 2 years ago - at 08/23/2022 01:29PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 08/23/2022 12:45PM

We're currently investigating an unexpected issue affecting customers using GoSquared Engage, Contacts, and Live Chat. We will report updates as we have them.

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