Outage in GPORTAL

Location Outtage in Düsseldorf

Resolved Major
March 11, 2022 - Started over 3 years ago - Lasted 18 days
Official incident page

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Outage Details

We're currently experience a network interruption in our Duesseldorf Datacenter. Some network segments are offline. THe Servers themselve are switched on and running. The network issue is caused by one of our carriers.
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 03/11/2022 12:36PM

we bring up a backup fibre with our carrier. so everything should be back online.

IDENTIFIED over 3 years ago - at 03/11/2022 11:07AM

We have identified the reason behind the network interruption in our Duesseldorf data center, which is affecting some of our servers in Duesseldorf. The problem is at a construction site at the highway A46. During digging a cable with 288 fibers was cut, but the workers did not recognize and filled up the hole afterwards, so now they have to dig again to find the actual place of damage. No change of given ETA.

IDENTIFIED over 3 years ago - at 03/11/2022 10:31AM

We're currently experience a network interruption in our Duesseldorf Datacenter. Some network segments are offline. THe Servers themselve are switched on and running. The network issue is caused by one of our carriers.

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