Outage in Grafana
Hosted Grafana Loading Screen Persistent after Initialization
Resolved Minor
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Outage Details
Hosted Grafana instances in GCP clusters are currently experiencing long load times after any update or restart event that is triggered. Affected customers will see the loading screen for ~ 5 minutes before the instance loads. We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 08/28/2023 05:05PM
This issue has been resolved. GCP clusters were upgraded to Istio 1.16 which caused communication issues between the gateway and HGAPI resulting in users seeing the loading screen well after a pod successfully restated. Reverting the Istio version for these clusters resolved the issue. We will continue to investigate why this newer version is problematic.
INVESTIGATING
over 1 year ago - at 08/28/2023 04:09PM
Hosted Grafana instances in GCP clusters are currently experiencing long load times after any update or restart event that is triggered. Affected customers will see the loading screen for ~ 5 minutes before the instance loads. We are currently investigating this issue.
Latest Grafana outages
Instances Inaccessible in prod-us-central-0 - 7 days ago
Slowdown on Loki Write Path in prod-eu-north-0 Region - 10 days ago
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