Outage in Growbots

Matching replies to prospects delayed

Resolved Minor
October 24, 2022 - Started over 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

Matching new replies to prospects suffers delays. The IT team is actively investigating the issue.
Components affected
Growbots App (app.growbots.com)
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 10/24/2022 12:02PM

Performance of matching replies is steadily decreasing the lag in matching messages. Situation should be back to normal within 2-4 hours if no unexpected drawbacks appear.

IDENTIFIED over 2 years ago - at 10/24/2022 09:32AM

IT team identified most probably cause of the issue.
Multiple mitigation steps are being implemented.
Anticipating that at 12:00 UTC we will have some more detailed update regarding the issue.

INVESTIGATING over 2 years ago - at 10/24/2022 08:36AM

Matching new replies to prospects suffers delays. The IT team is actively investigating the issue.

Latest Growbots outages

Unstable compute cluster - 11 months ago
Cache Performance Degradation - about 1 year ago
Infrastructure issues - over 2 years ago

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