Outage in Guidewire
InsuranceNow Production Environments Impacted.
Resolved Major
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Outage Details
Components affected
Guidewire Payment Service (One Inc) Guidewire Payment Service (Authorize.net) Guidewire InsuranceNow Classic (non-GWCP) Guidewire InsuranceNow (GWCP) Guidewire Data Service Guidewire Address Verification ServiceLatest Updates ( sorted recent to last )
The affected services have been restored successfully. Please open a Community case if you are still experiencing any service interruption.
The fix has been implemented. Services are up, and we are currently actively monitoring the situation.
Guidewire Support has identified the cause of this incident impacting customers unable to view attachments or view logs, and are actively working to restore service. We will post regular updates on our progress.
We are currently investigating an issue that is impacting file attachments, logs and data services.
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