Guidewire status updated a few minutes ago
Guidewire is working normally
This chart shows the number of user-reported issues for Guidewire service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where Guidewire users are reporting performance issues or downtime. The map shows recent outages from around the world.
Guidewire Outage MapSee what users are saying about Guidewire issues that impacted them and how they are affected by the outage.
Valeria - I try to enter and this appears: Application is not available The application is currently not serving requests at this endpoint. It may not have been started or is still starting. Possible reasons you are seeing this page: The host doesn't exist. Make sure the hostname was typed corre....
Policy center/billing center non-functional..
Frank - Won't even let me get onto the page, kicked me off the page when I was on it earlier..
Brenda - ECOS systems seem down completely.
In the last 90 days, Guidewire had 6 incidents (5 major outages and 1 minor incident) with a median duration of 3 hours 15 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 141 incidents since started monitoring Guidewire status in January 2023. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Guidewire outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
The issue has been identified and a fix is being implemented.
|
Jan 18, 2026 at 08:23 AM UTC
|
about 1 hour |
|
Guidewire Support is aware of an issue with APD that is causing multiple customers in the Prod en...
|
Jan 18, 2026 at 03:08 AM UTC
|
about 9 hours |
|
Guidewire Support is aware of an issue with AppEvents that is causing multiple customers in the p...
|
Jan 15, 2026 at 01:54 AM UTC
|
about 12 hours |
|
Smart Communications is currently experiencing an issue affecting SmartComm services. Guidewire i...
|
Nov 18, 2025 at 06:55 PM UTC
|
about 5 hours |
|
We are currently investigating this issue.
|
Nov 09, 2025 at 01:52 PM UTC
|
about 2 hours |
|
Guidewire Support is investigating an issue with IS deployments affecting some customers in the E...
|
Oct 23, 2025 at 02:20 PM UTC
|
about 2 hours |
|
InsuranceSuite deployments and TeamCity jobs are failing due to AWS service interruption. We are ...
|
Oct 20, 2025 at 05:48 PM UTC
|
about 17 hours |
|
Due to an issue with the AWS US-East-1 Region, numerous Guidewire services are impacted. We are a...
|
Oct 20, 2025 at 09:36 AM UTC
|
about 1 hour |
|
TeamCity Build Service Interruption in Non-Production Environments affecting some customers in AM...
Guidewire Support is aware of an issue with TeamCity service for some customers in the AMER regio...
|
Sep 19, 2025 at 03:45 PM UTC
|
about 3 hours |
|
Guidewire Support has identified the issue affecting the APD service. A fix has been identified, ...
|
Sep 03, 2025 at 06:24 PM UTC
|
about 8 hours |
IsDown aggregates scheduled maintenances for Guidewire. Currently, there are 49 more maintenances scheduled.
Scheduled for January 18, 2026 at 10:00 PM EST · until 04:00 AM EST
We will be undergoing scheduled maintenance during this time.
Scheduled for January 19, 2026 at 02:00 PM EST · until 08:00 PM EST
We will be undergoing scheduled maintenance during this time.
Scheduled for January 20, 2026 at 08:00 PM EST · until 02:00 AM EST
We will be undergoing scheduled maintenance during this time.
Check the current status of the 10 components, services, or regions being monitored for Guidewire.
IsDown has maintained continuous monitoring of Guidewire, a Other solution, since January 2023. Our database contains 141 documented incidents from the past 3 years, giving us deep insight into Guidewire's reliability patterns and typical resolution times. We parse Guidewire's official status page across all 63 components and 10 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When Guidewire experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Guidewire and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Guidewire (and 5,420+ other services) for issues. We collect the status and outage information across all 63 Guidewire components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Guidewire and other services, focusing only on those affecting your business.
IsDown checks Guidewire official status page for major/minor outages or downtimes. A major outage is when Guidewire experiences a critical issue that severely affects one or more services/regions. A minor incident is when Guidewire experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Guidewire outage, we send you an alert and update your dashboard and status page.
Guidewire and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Guidewire status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Guidewire publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Guidewire and all their 63 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Guidewire but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Guidewire and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Guidewire and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Guidewire down?'
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Need similar to Downdetector Guidewire alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Guidewire outages, IsDown monitors Guidewire's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Guidewire status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Guidewire in a single dashboard. | ||
| Instant Guidewire outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Guidewire official status and user-reported issues. | ||
| Maintenance feed for Guidewire | ||
| Granular alerts filtering by Guidewire components and regions. |
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Guidewire isn't down. You can check Guidewire status and incident details on the top of the page. IsDown continuously monitors Guidewire official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Guidewire is currently operational. You can check Guidewire status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Guidewire being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Guidewire official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Guidewire last outage was on January 18, 2026 with the title "APD Service Interruption Affecting Multiple Customers in EMEA"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Guidewire and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Guidewire is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Guidewire's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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