Outage in HashiCorp

HCP Vault Starter & Development tier pricing discrepancies

Resolved Minor
May 23, 2023 - Started 4 months ago - Lasted 2 days
Official incident page

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Outage Details

Our Engineering team has identified the cause for price reporting discrepancies for HCP Vault Starter & Development tier customers and is actively working on a fix. Once we have additional information, we will share another update.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 05/25/2023 08:25PM

Our Engineering team has resolved the pricing discrepancy reported for HCP Vault Development & Starter clusters for month of May. Month of May invoices should correctly reflect the usage incurred during the month. If you notice any discrepancies, please open a ticket with our support team.

MONITORING 4 months ago - at 05/24/2023 09:22PM

Our Engineering team continues to monitor the situation closely, a fix to resolve the pricing discrepancy reported for HCP Vault Development & Starter clusters for month of May has been implemented. We will post an update as soon as the issue is fully resolved.

MONITORING 4 months ago - at 05/24/2023 08:40PM

Our Engineering team has implemented a fix to resolve the pricing discrepancy reported for HCP Vault Development & Starter clusters for month of May and is monitoring the situation closely. We will post an update as soon as the issue is fully resolved.

IDENTIFIED 4 months ago - at 05/23/2023 06:48PM

Our Engineering team has identified the cause for price reporting discrepancies for HCP Vault Starter & Development tier customers and is actively working on a fix. Once we have additional information, we will share another update.

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