Outage in Heroku

Heroku Homepage Unavailability

Resolved Minor
March 20, 2023 - Started about 1 year ago - Lasted about 14 hours
Official incident page

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Outage Details

Our engineers were able to restore www.heroku.com availability. Our engineers are closely monitoring site availability. To mitigate impact, some features and behaviors of www.heroku.com were changed. Specifically, www.heroku.com no longer automatically redirects logged-in users to dashboard.heroku.com. Heroku customers should access dashboard.heroku.com directly for now, instead of relying on the redirect. In addition, some “contact us” forms on www.heroku.com may not work.
Components affected
Heroku Tools
Latest Updates ( sorted recent to last )
UPDATE about 1 year ago - at 03/20/2023 07:27PM

Our engineers were able to restore www.heroku.com availability. Our engineers are closely monitoring site availability. To mitigate impact, some features and behaviors of www.heroku.com were changed. Specifically, www.heroku.com no longer automatically redirects logged-in users to dashboard.heroku.com. Heroku customers should access dashboard.heroku.com directly for now, instead of relying on the redirect. In addition, some “contact us” forms on www.heroku.com may not work.

UPDATE about 1 year ago - at 03/20/2023 03:05PM

Our Engineers are working to restore heroku.com availability. Running Heroku apps, services, Dashboard and CLI are not affected. Customers that have been using heroku.com for login can use https://id.heroku.com/login.

UPDATE about 1 year ago - at 03/20/2023 11:40AM

Our Engineers are working to restore heroku.com availability. Heroku apps and services are still not affected by the unavailability issues. We will keep you posted as we have more details.

UPDATE about 1 year ago - at 03/20/2023 10:06AM

Our Engineers are working to restore heroku.com availability. Heroku apps and services are not affected by the unavailability issues. We will keep you posted as we have more details.

ISSUE about 1 year ago - at 03/20/2023 07:56AM

Our engineers are currently investigating availability issues with Heroku Homepage(www.heroku.com).

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