Outage in Hoiio

Call service is down

Resolved Minor
July 22, 2019 - Started almost 5 years ago - Lasted over 2 years
Official incident page

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Outage Details

We're currently investigating the issue
Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 07/22/2019 09:02AM

This incident has been resolved.

MONITORING almost 5 years ago - at 07/22/2019 06:47AM

All call services resume as per normal. We will continue to monitor.

MONITORING almost 5 years ago - at 07/22/2019 06:30AM

We are continuing to monitor for any further issues.

MONITORING almost 5 years ago - at 07/22/2019 06:27AM

Call service is recovering and some users reported it is up. Users may test now while we continue to monitor.

IDENTIFIED almost 5 years ago - at 07/22/2019 03:43AM

System and app is checked to be ok. Singtel interconnection at the data centre is down. In contact with the telco and data centre to get it up as a priority.

INVESTIGATING almost 5 years ago - at 07/22/2019 03:41AM

System and app is checked to be ok. Investigating Singtel interconnection at the data centre.

INVESTIGATING almost 5 years ago - at 07/22/2019 03:22AM

We're currently investigating the issue

Latest Hoiio outages

Call Service has been down intermittently - about 4 years ago
Calls service is down - over 4 years ago
Call service is down - about 5 years ago
Authentication server is down - about 5 years ago
Voice services unavailable - over 5 years ago

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