Is Huggy Down?

This page shows the live Huggy status so you can confirm in seconds if Huggy is down.

Huggy current status

Updated a few minutes ago

Huggy is operational

IsDown pulls data from the official status page every few minutes and collects user-reported Huggy issues.
Refresh the page to see the latest updates.

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Huggy user-reported issues in the last 24 hours

This chart displays the number of user-reported Huggy problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Huggy outage history

IsDown has tracked 94 incidents since started monitoring Huggy downtimes in June 2021. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • May 05 2025

    Estamos enfrentando uma lentidão no recebimento de mensagens via WhatsApp, afetando todos os provedores. O time de engenharia está investigando o caso com prioridade. Vale ressaltar que o envio de mensagens através do painel está funcionando norma...

  • Apr 09 2025

    about 1 month ago · lasted about 8 hours

    Estamos enfrentando uma queda de desempenho que está impactando o carregamento da tela de atendimento. Nossa equipe está analisando a origem da lentidão com urgência para implementar as melhorias necessárias. Agradecemos pela compreensão.

  • Mar 18 2025

    about 2 months ago · lasted about 4 hours

    Identificamos uma instabilidade na transferência de chat. Nossa equipe está priorizando a análise e correção do problema. A nova tela de atendimento está funcionando normalmente. Recomendamos o uso dessa tela enquanto resolvemos o incidente."

  • Mar 11 2025

    Atenção: A Meta identificou uma instabilidade que pode afetar o recebimento de mensagens no WhatsApp. Este problema começou em 5 de março, às 8h GMT, e pode impactar a troca de mensagens entre clientes finais e plataformas de outros provedores. A...

  • Mar 10 2025

    O provedor Gupshup está enfrentando um incidente que impacta o envio e recebimento de mensagens na plataforma para o cliente final. Este problema afeta alguns números integrados à Huggy, podendo causar intermitência no envio ou a falha no recebime...

  • Jun 2021 ...
    IsDown started monitoring Huggy status

    We've tracked and collected 94 incidents since started monitoring Huggy status

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Latest user comments about Huggy issues

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Huggy outages in the last 30 days

Number of Incidents

1 issues

Last incident

6 days ago

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Having problems with Huggy? What can you do?

  1. First, stay calm.

    • We know it's stressful when Huggy is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact of the Huggy outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Huggy already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Huggy status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Huggy is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Did Huggy recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Want to be informed about Huggy status changes?

IsDown offers an easy way to monitor Huggy with maximum flexibility

Major Outages Notifications

IsDown monitors Huggy for major outages. A major outage is when Huggy experiences a critical issue that severely affects one or more services/regions. When Huggy marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Huggy status page for minor outages. A minor outage is when Huggy experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Huggy status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Huggy publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Huggy and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Huggy and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Huggy down today?

Huggy isn't down. You can check Huggy status and incident details on the top of the page. IsDown continuously monitors Huggy official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Huggy status?

Huggy is currently operational. You can check Huggy status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Huggy outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Huggy slow today?

Currently there's no report of Huggy being slow. Check on the top of the page if there are any reported problems by other users.

How are Huggy outages detected?

IsDown monitors the Huggy official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Huggy outage?

Huggy last outage was on May 05, 2025 with the title "Lentidão no recebimento de mensagens pelo Canal WhatsApp"

Huggy not working for you? How do I know if Huggy is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Huggy status and outages?

Why use IsDown to monitor Huggy instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Huggy and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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