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Please know that the fix is live.
So, the problem is resolved.
We have identified the origin of the functional regression.
Our technical team is working on a fix. We expect a resolution within the day.
Thank you for your patience.
The video channel is currently not working for agents connected to the iAdvize application (iOs & Android). Our technical team is currently investigating the cause of this problem.
There is no issue for agents connected to iAdvize from a computer.
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