Outage in Infobip

Multiple Locations - Number Masking Service Degradation

Resolved Minor
July 13, 2023 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing issues with Number Masking on various data centers. The issue is currently being investigated and more information will follow in the next update.
Components affected
Infobip Voice Infobip Voice Infobip Voice Infobip Voice
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/13/2023 03:33AM

The problem has been resolved and is no longer present. If you continue to experience any difficulties with the Voice calls, please contact support@infobip.com.

Start (UTC): 13 July 00:20 UTC
End (UTC): 13 July 03:05 UTC

IDENTIFIED 10 months ago - at 07/13/2023 03:13AM

We are still working on completing the solution implementation. Further updates will follow as we obtain more information.

IDENTIFIED 10 months ago - at 07/13/2023 02:26AM

A solution is partially implemented and we're finishing up the necessary adjustments. More details will follow.

INVESTIGATING 10 months ago - at 07/13/2023 02:08AM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 07/13/2023 02:07AM

We are currently experiencing issues with Number Masking on various data centers. The issue is currently being investigated and more information will follow in the next update.

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