Outage in Infoblox

DNS latency issue in California site

Resolved Minor
July 13, 2023 - Started 10 months ago - Lasted about 2 hours
Official incident page

Need to monitor Infoblox outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Infoblox, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue in California site where some customers may experience DNS latency when resolving queries using BloxOne Threat Defense Cloud. While we are investigating the root cause, the DNS traffic has been automatically re-routed to the nearest site without loss of service. We are working to fix the issue as soon as possible and will provide updates on the situation as we make progress. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/
Components affected
Infoblox DNS Resolution - US-West California, US
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/14/2023 12:17AM

This incident has been resolved.

MONITORING 10 months ago - at 07/13/2023 11:10PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 07/13/2023 10:02PM

We have identified an issue in California site where some customers may experience DNS latency when resolving queries using BloxOne Threat Defense Cloud. While we are investigating the root cause, the DNS traffic has been automatically re-routed to the nearest site without loss of service.

We are working to fix the issue as soon as possible and will provide updates on the situation as we make progress.

If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/

Latest Infoblox outages

Intermittent delay with updating BloxOneDDI DNS records - 2 days ago
Delay in generating hits in BloxOneDDI DNS and DHCP- Reports on Cloud Services Portal (CSP) - 3 days ago
Partial traffic re-route in London site - 7 days ago
Traffic reroute issue in Sao Paulo site - 8 days ago
Cloud Services Portal for EU Region (https://csp.eu.infoblox.com/) displays login error. - 11 days ago

Monitor Infoblox and all your vendors in one place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE