Outage in Instructure

Some users may be seeing error messages when loading files

Resolved Minor
April 20, 2024 - Started 13 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Instructure Canvas LMS
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/20/2024 09:11PM

This incident has been resolved.

MONITORING 13 days ago - at 04/20/2024 08:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 13 days ago - at 04/20/2024 06:55PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 13 days ago - at 04/20/2024 06:42PM

We are currently investigating this issue.

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