Outage in Interviewstream

Unable to Join using Connect

Resolved Major

February 02, 2022 - Started about 2 years ago - Lasted about 2 months
Official incident page

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Outage Details

We are investigating an incident with Connect that may impact all users. Affected users may experience: Unable to successfully join a live meeting. We will provide another update as soon as we learn more. Our apologies for any disruption this incident may cause to your user experience. Best Regards, Interviewstream support https://support.interviewstream.com

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 02/02/2022 04:44PM

A fix has been implemented for connect and we are monitoring the results.

We expect that the fix applied should resolve the incident. Users who may have been unable to join a connect (live) meeting should no longer experience the issue.

Our apologies for any disruption this incident may have caused to your user experience.

Best Regards,
Interviewstream support
https://support.interviewstream.com

IDENTIFIED about 2 years ago - at 02/02/2022 04:09PM

We have identified the root cause and are working on implementing a solution

Affected users may experience: Unable to successfully join a live meeting using Connect.

We will provide another update as soon as we learn more.

Our apologies for any disruption this incident may cause to your user experience

Best Regards,
Interviewstream support
https://support.interviewstream.co

INVESTIGATING about 2 years ago - at 02/02/2022 04:01PM

We are investigating an incident with Connect that may impact all users.

Affected users may experience: Unable to successfully join a live meeting.

We will provide another update as soon as we learn more.

Our apologies for any disruption this incident may cause to your user experience.

Best Regards,
Interviewstream support
https://support.interviewstream.com

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