This chart provides user-reported problems for INTO in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official INTO status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last INTO outages and possible affected you.
Minor Resolved · 13 days ago · lasted 1 day
INTOConnect is currently experiencing issues with site load times.
We’re investigating an issue with INTO Connect where some users are experiencing issues logging in and slow site speeds once logged in. The team is currently working on this and we will provide updates as soon as we can.
Minor Resolved · 18 days ago · lasted about 3 hours
There are small disruptions in the Middlesex Street centre internet connectivity in small areas of the building. The team are aware of the cause and are currently investigating this further. We will provide updates as soon as we can.
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Minor Resolved · 20 days ago · lasted about 6 hours
INTOConnect may be down for short periods due to planned server maintenance. We apologise for any inconvenience and we thank you for your understanding.
Major Resolved · 20 days ago · lasted about 1 hour
We are currently investigating an issue with one of the on-prem servers at Manchester. This may affect Network connection, printing and access to the CMIS application
Major Resolved · about 2 months ago · lasted 2 days
Service Maintenance: OneSight Analysis Services
Due to planned service maintenance, a period of downtime for Analysis Services is required. During this period the Analysis Services Data Model will be updated to include a new dimension categorising leavers by the reason for leaving. This is required for analysis of students who withdraw from their course early, with the intention of supplying metrics for centre operational and visa compliance. During this period, OneSight reports in Power BI, and any direct connections to Analysis Services, will be temporarily disabled and will be brought online again once the changes are complete. We apologise for any inconvenience and we thank you for your understanding.
Minor Resolved · about 2 months ago · lasted 2 days
Service Maintenance: Partner Portal
Partner Portal will be undergoing planned server maintenance. During this time, the site may be unavailable for short periods whilst our partner works on improving the site. We apologize for any inconvenience and we thank you for your understanding.
Major Resolved · 2 months ago · lasted about 1 hour
Service Issue: FreshService
There is currently an issue with accessing the ServiceDesk.
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