Incident Report for Duplicate Billing Charges

The issue has been resolved for everyone affected. We thank you for your continued trust and support.

The fix has corrected the error for almost everyone affected. Thank you for your patience and understanding.

The resolution process is still ongoing, addressing the remaining affected customers. We are working tirelessly to ensure that all accounts are corrected promptly. Once again, we are very sorry for any inconvenience caused.

We have implemented a fix and are currently observing the effects. Our apologies for the inconvenience caused.

We are still working on resolving the technical issue. Thank you for your patience.

We are still working on resolving the technical issue. Rest assured that our system is actively addressing any instances of excessive or duplicate charges promptly. We apologize for the inconvenience caused and thank you for your patience.

The issue has been identified and efforts are underway to implement a solution.

We are currently investigating reports of double billing charges affecting some of our customers.