Outage in Jira Core

Intermittent Notification Delay/Failure

Resolved Minor
September 28, 2022 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Between 16:30 UTC to 19:30 UTC, some customers experienced notification delays/failures for Jira Software, Jira Work Management, Confluence, and Jira Service Management. The root cause was an AWS issue that caused our notification services to fail intermittently. The issue was mitigated and we have verified that the services have recovered. We are continuing to monitor the issue.
Components affected
Jira Core Notifications
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 09/28/2022 08:35PM

Between 16:30 UTC to 19:30 UTC, some customers experienced notification delays/failures for Jira Software, Jira Work Management, Confluence, and Jira Service Management. The root cause was an AWS issue that caused our notification services to fail intermittently. The issue was mitigated and we have verified that the services have recovered. We are continuing to monitor the issue.

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