Outage in Jira Core
Error HTTP 403, 401 when accessing Jira/Confluence
Resolved MinorIncident Report
We are investigating an issue related to errors while trying to access instances and application slowness during usage that are impacting some Confluence, Jira Work Management, Jira Software and Jira Service Management cloud customers. We will provide more details once we identify the root cause.
Components affected
Jira Core Viewing content Jira Core Create and edit Jira Core Authentication and User Management Jira Core Search Jira Core Notifications Jira Core Administration Jira Core Marketplace Jira Core Mobile Jira Core Purchasing & Licensing Jira Core Signup Jira Core Automation for JiraNeed to monitor Jira Core outages?
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 04/13/2023 09:15AM
Between 2023/04/12 11:00 UTC to 2023/04/13 03:00 UTC, user were experiencing intermittent HTTP 403, 401 errors when accessing Confluence, Jira Work Management, Jira Service Management, and Jira Software customers. The issue has been resolved and the service is operating normally.
MONITORING
almost 3 years ago - at 04/13/2023 01:24AM
We have identified the root cause of the HTTP 403, 401 errors when accessing Jira/Confluence and have mitigated the problem. We are now monitoring closely.
INVESTIGATING
almost 3 years ago - at 04/13/2023 01:06AM
We are investigating an issue related to errors while trying to access instances and application slowness during usage that are impacting some Confluence, Jira Work Management, Jira Software and Jira Service Management cloud customers. We will provide more details once we identify the root cause.
Latest Jira Core outages
Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products - about 2 months ago
Degraded Performance for Some Jira Users - 2 months ago
Degraded Performance for Some Jira Users - 2 months ago
Some users are unable to send emails from Jira - 3 months ago
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