Outage in Jira Software

Intermittent 503 errors

Resolved Minor
February 21, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating increased 503 error rates for Jira Software and Jira service management customers. We will provide more details once we identify the root cause.
Components affected
Jira Software Viewing content
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/21/2024 11:10AM

Between 08:50 UTC to 09:04 UTC, we experienced intermittent 503 errors for Jira software and Jira service management. The issue has been resolved and the service is operating normally.

MONITORING 2 months ago - at 02/21/2024 10:24AM

We have identified the root cause of the intermittent 503 errors and have mitigated the problem. We are now monitoring closely.

INVESTIGATING 2 months ago - at 02/21/2024 10:10AM

We are investigating increased 503 error rates for Jira Software and Jira service management customers. We will provide more details once we identify the root cause.

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