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We continuously monitor the official Joan status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Joan outages.
Major Resolved · about 2 months ago · lasted about 1 hour
Temporary performance issue on the East US servers.
Dear Customers, We are sorry but our East US servers are currently experiencing performance issues. Our engineering team is actively investigating the problem. We are going to keep you updated.
Major Resolved · about 2 months ago · lasted 38 minutes
Connectivity issues affecting the devices paired to the East US data center
Dear Customers, We are currently experiencing device connectivity issues to the Joan cloud servers in the East US region. Our engineers are actively working on the resolution. We appreciate your understanding.
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Major Resolved · 2 months ago · lasted about 3 hours
Connectivity issues with Joan cloud servers
We are currently experiencing device connectivity issues to the Joan cloud servers in East US region. Our engineers are notified and are resolving the issue.
Major Resolved · 5 months ago · lasted about 3 hours
Because of software update, we're currently experiencing performance issues.
Major Resolved · 7 months ago · lasted 7 minutes
Joan Portal is experiencing performance issues
Dear Customers, Our portal.getjoan.com website is currently experiencing temporary performance issues. We are investigating the root cause and resolving the problem as soon as possible. We will keep you updated. Thank you for your understanding, András Gruber Technical Support Team Lead
Major Resolved · 12 months ago · lasted less than a minute
Missing floors and merged desks
We're glad to inform that we've identified and fixed all the issues. Everything should work now as before, but we're still monitoring our systems for any possible strange behavior.
Major Resolved · 12 months ago · lasted less than a minute
Missing floors and merged desks
We've discovered the root cause of the issues and preparing a patch release on our production systems.
User-reported problems for Joan in the last 12 hours. It's a collection of user reports from different sources.
Book rooms through wireless meeting room displays. Share desks, parking spaces and assets. Welcome your guests through the visitor management solution.
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