Outage in Jobber

Some Clients Of Jobber Users May Receive More Than One Visit Or Assessment Reminder Notice

Resolved Minor
October 12, 2022 - Started over 2 years ago
Official incident page

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Outage Details

We are investigating an issue with automatic assessment and visit reminders, where some clients of Jobber users may receive more than one reminder notice over email and text. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time, and we will update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 10/12/2022 04:48AM

We have fully investigated, and are no longer experiencing issues with automatic assessment and visit reminders sending more than one notice.
If you continue to experience issues with client reminders, please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!

IDENTIFIED over 2 years ago - at 10/12/2022 03:32AM

We have identified the cause of the issue affecting automatic assessment and visit reminders that has been impacting some users of Jobber.
Our team will be continuing to update this page as soon as possible.
We greatly appreciate your patience.

INVESTIGATING over 2 years ago - at 10/12/2022 12:14AM

We are investigating an issue with automatic assessment and visit reminders, where some clients of Jobber users may receive more than one reminder notice over email and text.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time, and we will update as soon as we have more information.

INVESTIGATING over 2 years ago - at 10/12/2022 12:05AM

We are investigating an issue with automatic assessment and visit reminders, where some clients of Jobber users may receive more than one reminder notice over email and text.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time, and we will update as soon as we have more information.

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