Outage in JumpCloud

Degraded RADIUS Service in the US East 1 Region

Resolved Minor
April 02, 2024 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

We're currently investigating reports of degraded performance or intermittent connection issues with JumpCloud's RADIUS-as-a-Service. We are investigating the cause of the issues currently, and will update the status event once resolved.
Components affected
JumpCloud RADIUS
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/02/2024 11:54AM

The issue has been resolved.

MONITORING about 1 month ago - at 04/02/2024 10:44AM

A fix has been applied and we are now monitoring the performance.

IDENTIFIED about 1 month ago - at 04/02/2024 08:11AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 04/02/2024 07:44AM

We're currently investigating reports of degraded performance or intermittent connection issues with JumpCloud's RADIUS-as-a-Service. We are investigating the cause of the issues currently, and will update the status event once resolved.

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