Is JumpCloud Down?
JumpCloud status is operational
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Users are not reporting problems in JumpCloudNever miss outages in JumpCloud and all third-party dependencies
JumpCloud problems reported by users
This chart provides user-reported problems for JumpCloud in the last 12 hours. It's a collection of user reports from different sources.
Latest JumpCloud Outages
We continuously monitor the official JumpCloud status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last JumpCloud outages and possible affected you.
Minor Resolved · 29 days ago · lasted about 1 hour
Premium Support Phone Service Outage
We've identified an ongoing issue with the phone service used for JumpCloud Premium Support. At this time customers are not able to complete calls to the JumpCloud Customer Support line. We are working with our vendor to resolve this issue as quickly as possible.
Minor Resolved · 29 days ago · lasted about 11 hours
Premium Support Phone Service Outage
An issue has been identified with the phone service used for JumpCloud Premium Support. At this time customers are not able to complete calls to the JumpCloud Customer Support line. We are working with our vendor to resolve this issue as quickly as possible. Until this issue is resolved you can submit any new cases via the Administration Portal. You can find details on how to submit cases here: https://support.jumpcloud.com/s/article/Using-the-JumpCloud-Case-Portal.
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Minor Resolved · about 1 month ago · lasted about 1 hour
Increased error rate for some endpoints
We are currently investigating an increase in error rates on some of our endpoints, we will update as soon as we have more information.
Minor Resolved · about 2 months ago · lasted about 3 hours
Credit Card Entry / Update Degraded Service
Due to a 3rd party issue with our credit card vendor, the ability to update or enter credit card information may timeout or not work properly. We are monitoring the situation and will update this when the vendor has their issue resolved. The status for their incident can be monitored at https://status.transactiongateway.com/
Minor Resolved · 2 months ago · lasted about 9 hours
Admin Console Degraded Performance
We are currently investigating an issue with increased error rates with the Admin Console. Some users may experience slower response times or errors which will require a retry.
Minor Resolved · 3 months ago · lasted about 2 hours
Policy Management - delayed policy results
We are currently investigating an issue with a delay in policy results. We will update this incident as we know more.
Maintenance Resolved · 3 months ago · lasted 3 days
SCIM Group Membership Sync Delay
We are currently seeing a delay with SCIM Group Membership Sync. Dispatches are processing, but not at the expected rate. We will monitor and update as we know more.
JumpCloud Components Status
Check the current status of the components
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Frequently Asked Questions
- Is JumpCloud down right now? What is JumpCloud current status?
- JumpCloud seems to be up and running. We've updated the status 2 minutes ago.
- Was JumpCloud down today?
- JumpCloud is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with JumpCloud, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with JumpCloud and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
- JumpCloud outage? How can I monitor JumpCloud?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring JumpCloud and get alerts in real-time when JumpCloud has outages.
- Why use IsDown instead of JumpCloud status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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