Is JumpCloud Down? Check current status

Check if JumpCloud is down, official outages, user-reported issues, and outages map.

Current JumpCloud status

JumpCloud is working normally

Updated from JumpCloud official status page

Having problems with JumpCloud?

JumpCloud service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more JumpCloud status data.

JumpCloud Outage Map

View JumpCloud Outage Reports Map

Recent JumpCloud Outages and Downtime History

IsDown has tracked 287 incidents since started monitoring JumpCloud status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 14, 2025
08:52 AM UTC
Minor
Navigation affected at the JumpCloud website
We are currently investigating an issue, where navigating links (specifically redirects) at the J...
about 6 hours
Oct 09, 2025
02:20 PM UTC
Minor
JumpCloud Remote Assist Unavailable
We are currently investigating an issue where the Remote Assist and Background tools actions are ...
23 minutes
Oct 07, 2025
09:31 AM UTC
Minor
Admin Portal Performance
We are investigating slow performance with the Admin Portal. We will update within an hour.
about 2 hours
Oct 05, 2025
10:00 AM UTC
Minor
LDAP Degredation
Currently investigating LDAP performance degradation.
about 6 hours
Sep 18, 2025
11:57 AM UTC
Minor
Software Inventory Delay
We are aware of a delay in software inventory data updating. We are currently working on this and...
about 3 hours
Sep 10, 2025
02:15 PM UTC
Minor
Windows MDM - Device Enrollment Failing
We are currently investigating an issue involving JumpCloud’s Windows MDM Service that is prevent...
about 7 hours
Sep 04, 2025
01:14 PM UTC
Minor
Reporting Data Delay
We are seeing issues with stale data on reports in JumpCloud. We have deployed the relevant fix a...
about 8 hours
Aug 28, 2025
11:46 AM UTC
Major
Console Service Outage
We're currently investigating reports of an accessibility outage with JumpCloud's Console Service...
33 minutes
Aug 25, 2025
05:59 PM UTC
Minor
Directory Insights Events Failing to Propagate
We're currently investigating an issue with some Directory, SSO, and Password Manager insights ev...
about 2 hours
Aug 21, 2025
07:16 PM UTC
Minor
Admin Portal Latency due to Cloudflare issues
We are monitoring an issue with Cloudflare causing intermittent latency with JumpCloud services. ...
about 1 hour
Sign up to check more outage history
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User comments about problems with JumpCloud

  • E - Login page does not load. SSO logins don't work..

  • Ronald - I can't access my admin portal. I got a new phone and the authenticator is not working. .

    Support Site

  • Vadim - HI I can't connect a new MacBook to the JC for enroll it and remote Management. I see this serial in ABPM .

  • Mary - It won't send a request to my phone - keeps spinning.

JumpCloud status page - All services & components

Component Status
Agent OK
Console OK
Directory Insights OK
General Access API OK
G Suite Integration OK
LDAP OK
Office 365 Integration OK
RADIUS OK
SendGrid SMTP Services OK
SSO OK
System Insights OK
Support Site OK
Multi-Tenant Portal (MTP) OK

JumpCloud Related Services & Alternatives

Services commonly monitored together with JumpCloud and alternatives

Google Workspace

Google Workspace

OK
0 incidents in the last 30 days
Slack

Slack

OK
0 incidents in the last 30 days
AWS

AWS

OK
0 incidents in the last 30 days
Zoom

Zoom

MAINTENANCE
0 incidents in the last 30 days
GitHub

GitHub

OK
0 incidents in the last 30 days
Google Cloud

Google Cloud

OK
0 incidents in the last 30 days
Microsoft Azure

Microsoft Azure

OK
0 incidents in the last 30 days
Microsoft 365

Microsoft 365

OK
0 incidents in the last 30 days
Microsoft Office 365

Microsoft Office 365

OK
0 incidents in the last 30 days
Cloudflare

Cloudflare

OK
0 incidents in the last 30 days
1Password

1Password

OK
0 incidents in the last 30 days
Docker

Docker

OK
0 incidents in the last 30 days
Apple

Apple

OK
0 incidents in the last 30 days
Jira Software

Jira Software

OK
0 incidents in the last 30 days
Keeper

Keeper

OK
0 incidents in the last 30 days
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4522+ third-party services available to monitor

Early Outage Detection

Alerts 30+ minutes before official updates

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IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Mike S., Head of Security

Identity and access management platform offering LDAP, RADIUS, SSO, and integrations with G Suite and Office 365, along with API access and system insights for secure user management.

Monitoring JumpCloud since April 2020

Tracking 13 JumpCloud services and regions

Need help? Try here:
Support at official website.
Check their official status page.

44 incidents in 2025

Frequently Asked Questions

Is JumpCloud down today?

JumpCloud isn't down. You can check JumpCloud status and incident details on the top of the page. IsDown continuously monitors JumpCloud official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current JumpCloud status?

JumpCloud is currently operational. You can check JumpCloud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a JumpCloud outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is JumpCloud down today or just slow?

Currently there's no report of JumpCloud being slow. Check on the top of the page if there are any reported problems by other users.

How are JumpCloud outages detected?

IsDown monitors the JumpCloud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is JumpCloud having an outage right now?

JumpCloud last outage was on October 14, 2025 with the title "Navigation affected at the JumpCloud website"

How to check if JumpCloud is down?

Why use IsDown to monitor JumpCloud instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor JumpCloud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring JumpCloud?

IsDown and DownDetector help users determine if JumpCloud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about JumpCloud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about JumpCloud status changes?

IsDown offers an easy way to monitor JumpCloud with maximum flexibility

Major Outages Notifications

IsDown monitors JumpCloud for major outages. A major outage is when JumpCloud experiences a critical issue that severely affects one or more services/regions. When JumpCloud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors JumpCloud status page for minor outages. A minor outage is when JumpCloud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in JumpCloud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

JumpCloud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors JumpCloud and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

JumpCloud and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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