SSO & MFA Issues.

Services have been fully restored and this incident has been resolved. We will provide a formal postmortem as a follow up.

We have implemented a fix and users should now be able to access the User and Admin Console, MFA, LDAP, RADIUS, and SSO without issue.  We will continue to monitor the results of the fix.

We continue to see intermittent issues with accessing the JumpCloud User and Admin Portal, MFA, LDAP, RADIUS, and SSO. During this time access attempts to LDAP and RADIUS are only impacted if a user is authenticating with MFA.

Our team is working on implementing a fix and will provide another update as quickly as possible.

We have identified an issue that is causing intermittent login issues with the JumpCloud User Portal and Admin Portal. We have also identified issues with JumpCloud MFA, LDAP, RADIUS, and authentication with SSO. We are working on implementing a fix and will provide another update as soon as possible.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are seeing issues with SSO authentication. We are investigating this currently and will update within 1 hour