Check if JumpCloud is down, recent outages, user-reported issues, and outages map.
JumpCloud is working normally
Last checked from JumpCloud's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 277 incidents since started monitoring JumpCloud status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
4 days ago · lasted about 2 hours
We are currently investigating reports of an accessibility outage with JumpCloud's LDAP-as-a-Service, and will update the status as more information becomes available.
5 days ago · lasted about 1 hour
We are currently investigating an issue affecting iOS and iPadOS MDM enrollments that utilize Automated Device Enrollment.
8 days ago · lasted about 1 hour
We are currently investigating an issue with adding Admin accounts or modifying admin roles. Our team is actively working on this and will supply an update within 1 hour.
We've tracked and collected 277 incidents since started monitoring JumpCloud status
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E
Login page does not load. SSO logins don't work.
Ronald
I can't access my admin portal. I got a new phone and the authenticator is not working.
Vadim
HI I can't connect a new MacBook to the JC for enroll it and remote Management. I see this serial in ABPM
Mary
It won't send a request to my phone - keeps spinning
Stay Ahead of JumpCloud Outages
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Services commonly monitored together with JumpCloud
JumpCloud isn't down. You can check JumpCloud status and incident details on the top of the page. IsDown continuously monitors JumpCloud official status page every few minutes. In the last 24 hours, there were 0 outages reported.
JumpCloud is currently operational. You can check JumpCloud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of JumpCloud being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the JumpCloud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
JumpCloud last outage was on August 09, 2025 with the title "LDAP Service Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor JumpCloud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor JumpCloud with maximum flexibility
IsDown monitors JumpCloud for major outages. A major outage is when JumpCloud experiences a critical issue that severely affects one or more services/regions. When JumpCloud marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors JumpCloud status page for minor outages. A minor outage is when JumpCloud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in JumpCloud status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
JumpCloud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors JumpCloud and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
JumpCloud and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.
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