JumpCloud status updated a few minutes ago
JumpCloud is working normally
This chart shows the number of user-reported issues for JumpCloud service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report JumpCloud is down. The map shows recent JumpCloud outages from around the world.
JumpCloud Outage MapSee what users report when JumpCloud is down and how JumpCloud outages affect them.
When trying to SSO to Slack, I get a blank page. On latest iOS version..
E - Login page does not load. SSO logins don't work..
Ronald - I can't access my admin portal. I got a new phone and the authenticator is not working. .
Vadim - HI I can't connect a new MacBook to the JC for enroll it and remote Management. I see this serial in ABPM .
Mary - It won't send a request to my phone - keeps spinning.
In the last 90 days, JumpCloud had 5 incidents (2 major outages and 3 minor incidents) with a median duration of 1 hour 26 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check JumpCloud status history below. IsDown detects when JumpCloud is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We had reports of delays or timeouts when accessing the Admin and User Portal consoles but now re...
|
Nov 21, 2025 at 12:34 PM UTC
|
about 2 hours |
|
We're currently investigating reports of intermittent access issues with JumpCloud's Console Serv...
|
Nov 19, 2025 at 06:46 AM UTC
|
32 minutes |
|
We are currently investigating reports of intermittent issues with launching Remote Assist tool. ...
|
Nov 11, 2025 at 08:17 AM UTC
|
about 1 hour |
|
We are currently investigating an issue with the authentication on SSO OIDC applications. We have...
|
Nov 06, 2025 at 12:28 PM UTC
|
about 1 hour |
|
We are seeing issues with SSO authentication. We are investigating this currently and will update...
|
Nov 04, 2025 at 11:40 AM UTC
|
about 3 hours |
|
Due to an issue with our Cloud Provider, JumpCloud is experiencing intermittent issues with our P...
|
Oct 20, 2025 at 03:44 PM UTC
|
about 6 hours |
|
Due to an issue with our Cloud Provider, JumpCloud is experiencing intermittent issues with multi...
|
Oct 20, 2025 at 07:52 AM UTC
|
about 2 hours |
|
We are currently investigating an issue, where navigating links (specifically redirects) at the J...
|
Oct 14, 2025 at 08:52 AM UTC
|
about 6 hours |
|
We are currently investigating an issue where the Remote Assist and Background tools actions are ...
|
Oct 09, 2025 at 02:20 PM UTC
|
23 minutes |
|
We are investigating slow performance with the Admin Portal. We will update within an hour.
|
Oct 07, 2025 at 09:31 AM UTC
|
about 2 hours |
Check if any JumpCloud component is down. View the current status of 13 services and regions.
Compare JumpCloud status, outages, and service health against alternatives. See which services go down less often.
IsDown has monitored JumpCloud continuously since April 2020, tracking this Identity & Authentication for 6 years. Over that time, we've documented 294 outages and incidents, averaging 4.3 per month. When JumpCloud goes down, incidents typically resolve within 96 minutes based on historical data.
We monitor JumpCloud's official status page across 13 components. IsDown interprets JumpCloud statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When JumpCloud is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track JumpCloud status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks JumpCloud's status page every few minutes, across all 13 components. We combine official status data with user reports to detect when JumpCloud is down, often before the vendor announces it.
When JumpCloud status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks JumpCloud official status page for major/minor outages or downtimes. A major outage is when JumpCloud experiences a critical issue that severely affects one or more services/regions. A minor incident is when JumpCloud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a JumpCloud outage, we send you an alert and update your dashboard and status page.
JumpCloud and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in JumpCloud status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
JumpCloud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors JumpCloud and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
JumpCloud is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor JumpCloud health alongside all your other vendors in a single view.
Get notified when JumpCloud is down. Filter by severity to skip noise.
Route JumpCloud outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share JumpCloud service status with your team or customers on a branded page.
Looking for JumpCloud outage alerts like Downdetector? IsDown monitors JumpCloud's official status page for verified incident data, not just user reports. Know exactly when JumpCloud is down, which components are affected, and when service health is restored. Here's why official JumpCloud status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official JumpCloud status page monitoring. Know when JumpCloud is down with real time incident details. | ||
| Monitor 5,420+ services including JumpCloud in a single dashboard. | ||
| Instant JumpCloud outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: JumpCloud official status plus user reports for early outage detection. | ||
| Maintenance feed for JumpCloud | ||
| Granular alerts filtering by JumpCloud components and regions. |
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JumpCloud isn't down. You can check JumpCloud status and incident details on the top of the page. IsDown continuously monitors JumpCloud official status page every few minutes. In the last 24 hours, there were 0 outages reported.
JumpCloud is currently operational. You can check JumpCloud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of JumpCloud being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the JumpCloud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
JumpCloud last outage was on November 21, 2025 with the title "Console slowness due to CloudFlare Network issue in Asia region"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor JumpCloud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if JumpCloud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about JumpCloud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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