Is JumpCloud Down? Check current status

Check if JumpCloud is down, official outages, user-reported issues, and outages map.

Current JumpCloud status

JumpCloud is working normally

Updated from JumpCloud official status page

JumpCloud not working for you?

JumpCloud service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
JumpCloud Outage Map

View JumpCloud Reports Map

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  • Track outages in real-time
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JumpCloud recent outages and downtime history

IsDown has tracked 289 incidents since started monitoring JumpCloud status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official JumpCloud outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
05:44 PM CEST
Minor
3rd Party Provider Operational Issues
Due to an issue with our Cloud Provider, JumpCloud is experiencing intermittent issues with our P...
about 6 hours
Oct 20, 2025
09:52 AM CEST
Minor
3rd Party Provider Operational Issues
Due to an issue with our Cloud Provider, JumpCloud is experiencing intermittent issues with multi...
about 2 hours
Oct 14, 2025
10:52 AM CEST
Minor
Navigation affected at the JumpCloud website
We are currently investigating an issue, where navigating links (specifically redirects) at the J...
about 6 hours
Oct 09, 2025
04:20 PM CEST
Minor
JumpCloud Remote Assist Unavailable
We are currently investigating an issue where the Remote Assist and Background tools actions are ...
23 minutes
Oct 07, 2025
11:31 AM CEST
Minor
Admin Portal Performance
We are investigating slow performance with the Admin Portal. We will update within an hour.
about 2 hours
Oct 05, 2025
12:00 PM CEST
Minor
LDAP Degredation
Currently investigating LDAP performance degradation.
about 6 hours
Sep 18, 2025
01:57 PM CEST
Minor
Software Inventory Delay
We are aware of a delay in software inventory data updating. We are currently working on this and...
about 3 hours
Sep 10, 2025
04:15 PM CEST
Minor
Windows MDM - Device Enrollment Failing
We are currently investigating an issue involving JumpCloud’s Windows MDM Service that is prevent...
about 7 hours
Sep 04, 2025
03:14 PM CEST
Minor
Reporting Data Delay
We are seeing issues with stale data on reports in JumpCloud. We have deployed the relevant fix a...
about 8 hours
Aug 28, 2025
01:46 PM CEST
Major
Console Service Outage
We're currently investigating reports of an accessibility outage with JumpCloud's Console Service...
33 minutes
Sign up to check more outage history

Be the first to know when JumpCloud goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about JumpCloud status

See what users are saying about JumpCloud issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • E - Login page does not load. SSO logins don't work..

  • Ronald - I can't access my admin portal. I got a new phone and the authenticator is not working. .

    Support Site

  • Vadim - HI I can't connect a new MacBook to the JC for enroll it and remote Management. I see this serial in ABPM .

  • Mary - It won't send a request to my phone - keeps spinning.

Users who monitor JumpCloud status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with JumpCloud. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

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OK
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MINOR
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Zoom

Zoom

MAINTENANCE
GitHub

GitHub

OK
Google Cloud

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OK
Microsoft Azure

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OK
Microsoft 365

Microsoft 365

MINOR
Microsoft Office 365

Microsoft Office 365

OK
Cloudflare

Cloudflare

MINOR
1Password

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Docker

Docker

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Apple

Apple

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Jira Software

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View all services Start Monitoring Your Dependencies

Identity and access management platform offering LDAP, RADIUS, SSO, and integrations with G Suite and Office 365, along with API access and system insights for secure user management.

Monitoring JumpCloud since April 2020

Tracking 13 JumpCloud services and regions

Need help? Try here:
Support at website.
Check their status page.

46 incidents in 2025

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How to monitor the status of JumpCloud and all your dependencies?

IsDown is a status page aggregator that monitors if JumpCloud and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when JumpCloud, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors JumpCloud?

IsDown monitors JumpCloud health in almost real-time

Every few minutes we go to the status page of JumpCloud (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of JumpCloud's 13 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in JumpCloud, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from JumpCloud and other services.

One status page to monitor all your external dependencies

What you get when monitoring JumpCloud with IsDown

Track JumpCloud incidents and downtimes by severity

IsDown checks JumpCloud official status page for major/minor outages or downtimes. A major outage is when JumpCloud experiences a critical issue that severely affects one or more services/regions. A minor incident is when JumpCloud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a JumpCloud outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with JumpCloud

JumpCloud and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of JumpCloud outages and downtimes

IsDown collects all information from the outages published in JumpCloud status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming JumpCloud maintenance events

JumpCloud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the JumpCloud outages that impact your business

IsDown monitors JumpCloud and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor JumpCloud but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor JumpCloud and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor JumpCloud and all your external dependencies in real-time

Get notified imediatelly when there's an issue with JumpCloud or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from JumpCloud and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with JumpCloud or other services

Send outage information from JumpCloud and other services to your tools

IsDown integrates with 20+ tools. Connect the status of JumpCloud and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from JumpCloud and other services to your tools

Share JumpCloud status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is JumpCloud down?'

Start Monitoring for Free
Share JumpCloud status in your status page

JumpCloud Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect JumpCloud outages, IsDown monitors JumpCloud's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official JumpCloud status page monitoring with real-time incident details.
Monitor 4,522+ services including JumpCloud in a single dashboard.
Instant JumpCloud outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of JumpCloud official status and user-reported issues.
Maintenance feed for JumpCloud
Granular alerts filtering by JumpCloud components and regions.
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Frequently Asked Questions

Is JumpCloud down today?

JumpCloud isn't down. You can check JumpCloud status and incident details on the top of the page. IsDown continuously monitors JumpCloud official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current JumpCloud status?

JumpCloud is currently operational. You can check JumpCloud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a JumpCloud outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is JumpCloud down today or just slow?

Currently there's no report of JumpCloud being slow. Check on the top of the page if there are any reported problems by other users.

How are JumpCloud outages detected?

IsDown monitors the JumpCloud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is JumpCloud having an outage right now?

JumpCloud last outage was on October 20, 2025 with the title "3rd Party Provider Operational Issues"

How to check if JumpCloud is down?

Why use IsDown to monitor JumpCloud instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor JumpCloud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring JumpCloud?

IsDown and DownDetector help users determine if JumpCloud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about JumpCloud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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