Check if JumpCloud Agent is down, official outages, user-reported issues, and outages map.
JumpCloud Agent is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 20 incidents for JumpCloud Agent since started monitoring JumpCloud status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official JumpCloud Agent outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Feb 06, 2025 11:11 PM CET | 
                                              
                                                Minor
                                              
                                             We are currently investigating an issue with higher than normal propagation times for devices.  W...
                                             | about 2 hours | 
| Jan 16, 2025 08:16 PM CET | 
                                              
                                                Minor
                                              
                                             We are currently investigating an issue with agent installs and Apple MDM enrollments.  We will u...
                                             | about 3 hours | 
| Jun 17, 2024 07:07 PM CEST | 
                                              
                                                Minor
                                              
                                             We're currently investigating edge cases of failed logins on devices.  We are investigating the c...
                                             | about 1 hour | 
| Mar 26, 2024 11:27 AM CET | 
                                              
                                                Minor
                                              
                                             We're currently encountering an issue with PushMFA that's affecting device logins through this me...
                                             | about 9 hours | 
| Jan 15, 2024 07:48 PM CET | 
                                              
                                                Minor
                                              
                                             We are seeing an increase in error rates across agent, user console and some other services.  We ...
                                             | about 2 hours | 
| Aug 30, 2023 05:55 PM CEST | 
                                              
                                                Minor
                                              
                                             We are currently investigating an issue with some JumpCloud Windows Agents failing to upgrade.  W...
                                             | about 8 hours | 
| May 16, 2023 05:09 PM CEST | 
                                              
                                                Minor
                                              
                                             We are currently investigating an issue with user led enrollment via Windows MDM currently leadin...
                                             | 33 minutes | 
| Apr 18, 2023 03:24 PM CEST | 
                                              
                                                Minor
                                              
                                             We have identified an issue where new devices that are going through Zero Touch Enrollment are no...
                                             | about 2 hours | 
| Aug 26, 2022 07:20 PM CEST | 
                                              
                                                Minor
                                              
                                             JumpCloud is aware of an Agent issue affecting a small number of older MacOS Catalina devices.
V...
                                             | about 1 hour | 
| Aug 11, 2022 12:48 AM CEST | 
                                              
                                                Minor
                                              
                                             We're currently investigating reports of degraded performance or intermittent connection issues w...
                                             | 21 minutes | 
 
    See what users are saying about JumpCloud Agent issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring JumpCloud since April 2020
Agent is part of JumpCloud. Check the JumpCloud's status.
2 incidents in 2025
JumpCloud Agent isn't down. You can check JumpCloud Agent status and incident details on the top of the page. IsDown continuously monitors JumpCloud Agent official status page every few minutes. In the last 24 hours, there were 0 outages reported.
JumpCloud Agent is currently operational. You can check JumpCloud Agent status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of JumpCloud Agent being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the JumpCloud Agent official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
JumpCloud Agent last outage was on February 06, 2025 with the title "Device Propagation Delays"
IsDown and DownDetector help users determine if JumpCloud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about JumpCloud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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