Degraded Agent Service - MFA

All systems are operational, there may be a backlog of device associations that we are working to identify and remediate.

A fix has been implemented and we are monitoring the results.

We have identified a root cause and are currently working on implementing a fix.

We have recently discovered that this issue is also impacting Conditional Access Policies, resulting in users being unable to access Single Sign-On (SSO) apps and the User Portal when Conditional Policies related to Managed Devices are implemented. As a workaround, it is recommended to temporarily remove these policies while the team investigates these issues further.

We are continuing to investigate this issue.

We're currently encountering an issue with PushMFA that's affecting device logins through this method. Fortunately, the majority of users can utilize TOTP as a viable workaround. Our team is actively investigating the issue to swiftly identify and resolve it. We appreciate your patience and understanding during this time.