Outage in JumpCloud
Degraded Commands Service
Resolved MinorIncident Report
Summary AI Generated
JumpCloud's Commands service experienced degraded performance for approximately 1.2 hours, preventing users from updating Details or Associations to Commands in the Admin Portal. The issue was identified and a fix was implemented within roughly 30 minutes of the incident opening. The incident was fully resolved shortly after the fix was applied.
We're currently investigating reports of degraded performance with updating Details or Associations to Commands in the Admin Portal. We are investigating the cause of the issues currently, and will update the status event once resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 09/25/2026 06:33PM
This incident has been resolved.
MONITORING
about 10 hours ago - at 09/25/2026 05:55PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 10 hours ago - at 09/25/2026 05:29PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 10 hours ago - at 09/25/2026 05:27PM
We're currently investigating reports of degraded performance with updating Details or Associations to Commands in the Admin Portal. We are investigating the cause of the issues currently, and will update the status event once resolved.
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