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Outage in JumpCloud

Degraded User and Admin portal

Resolved Minor
October 30, 2026 - Started 13 days ago - Lasted 19 minutes
Official incident page

Incident Report

Summary AI Generated

JumpCloud's Console experienced degraded performance affecting both the User and Admin portals. The issue was investigated and a fix was implemented within approximately 5 minutes of the first update. The incident was fully resolved after 19 minutes of total downtime.

We are currently investigating this issue.
Components affected
JumpCloud Console

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 10/30/2026 06:17AM

This incident has been resolved.

MONITORING 13 days ago - at 10/30/2026 06:07AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 13 days ago - at 10/30/2026 06:02AM

We are currently investigating this issue.

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