Check if Cognito is down, official outages, user-reported issues, and outages map.
Cognito is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 26 incidents since started monitoring Cognito status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Cognito outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| May 21, 2024 02:30 PM EDT | 
                                              
                                                Minor
                                              
                                             On May 21, 2024 beginning at 11:20 AM PDT until 2:12 PM, 80% of calls to Cognito's /identity_sear...
                                             | Ongoing | 
| Oct 21, 2022 06:31 PM EDT | 
                                              
                                                Minor
                                              
                                             We are implementing a fix for a bad deploy that is impacting some identity searches
                                             | Ongoing | 
| Jun 27, 2022 04:34 PM EDT | 
                                              
                                                Minor
                                              
                                             An upstream data provider is currently experiencing issues. They are aware of the problem and are...
                                             | Ongoing | 
| Jan 01, 2022 01:06 AM EST | 
                                              
                                                Minor
                                              
                                             ID document processing has an increased error rate. The issue has been found and a workaround is ...
                                             | Ongoing | 
| Dec 15, 2021 11:01 AM EST | 
                                              
                                                Minor
                                              
                                             Our upstream hosting provider, AWS `us-west-2`, is having intermittent connectivity problems. We ...
                                             | Ongoing | 
| Nov 03, 2021 08:40 PM EDT | 
                                              
                                                Minor
                                              
                                             For a period of 6 minutes there was an increased error rate due to a slow database migration. The...
                                             | Ongoing | 
| Aug 31, 2021 02:38 PM EDT | 
                                              
                                                Minor
                                              
                                             AWS is currently having internet connectivity issues with its US-West-2 region which is impacting...
                                             | Ongoing | 
| Aug 30, 2021 06:02 PM EDT | 
                                              
                                                Minor
                                              
                                             There was approximately a 5m spike in response time latency for some customers. We initiated a fa...
                                             | Ongoing | 
| Aug 30, 2020 07:30 AM EDT | 
                                              
                                                Minor
                                              
                                             We are investigating an issue with one of our upstream data providers that is causing searches to...
                                             | Ongoing | 
| Aug 07, 2020 12:40 PM EDT | 
                                              
                                                Minor
                                              
                                             We're seeing an increase in response times on certain data providers causing searches to be delayed
                                             | Ongoing | 
 
    See what users are saying about Cognito issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
When i go to press submit for a question i have answered, the screen goes blank and stops working.
Lisa - Cognito keeps glitching and it keeps spamming 'invalid login credentials please log in again to continue' and i cant log in again, it takes me straight to the dashboard and continues lagging..
lucy - Crashing and will not accept login.
| Component | Status | 
|---|---|
| API | OK | 
| Dashboard | OK | 
| Documentation | OK | 
| Flow | OK | 
| Playground Dashboard | OK | 
| Sandbox API | OK | 
Cognito is an identity verification service that offers API integration, user flow customization, a management dashboard, sandbox testing, and comprehensive documentation for developers.
Monitoring Cognito since January 2025
Tracking 6 Cognito services and regions
0 incidents in 2025
IsDown is a status page aggregator that monitors if Cognito and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Cognito, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Cognito (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Cognito's 6 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Cognito and other services.
 
            IsDown checks Cognito official status page for major/minor outages or downtimes. A major outage is when Cognito experiences a critical issue that severely affects one or more services/regions. A minor incident is when Cognito experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Cognito outage, we send you an alert and update your dashboard and status page.
Cognito and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Cognito status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Cognito publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Cognito and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Cognito but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Cognito and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Cognito and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Cognito down?'
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                        While Downdetector relies on user-submitted reports to detect Cognito outages, IsDown monitors Cognito's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Cognito status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Cognito in a single dashboard. | ||
| Instant Cognito outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Cognito official status and user-reported issues. | ||
| Maintenance feed for Cognito | ||
| Granular alerts filtering by Cognito components and regions. | 
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Cognito isn't down. You can check Cognito status and incident details on the top of the page. IsDown continuously monitors Cognito official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Cognito is currently operational. You can check Cognito status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Cognito being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Cognito official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Cognito last outage was on October 07, 2016 with the title "Elevated API errors (retroactive)"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Cognito and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Cognito is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Cognito's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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