Outage in Cognito
Increased identity search latency
Resolved Minor
August 30, 2021 - Started about 4 years ago
Official incident page
Official incident page
Incident Report
There was approximately a 5m spike in response time latency for some customers. We initiated a failover of the unresponsive data sources and all systems have returned to normal. We are continuing to monitor the situation.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 years ago - at 08/30/2021 10:30PM
We have confirmed systems have been stable and everything has returned to normal.
MONITORING
about 4 years ago - at 08/30/2021 10:02PM
There was approximately a 5m spike in response time latency for some customers. We initiated a failover of the unresponsive data sources and all systems have returned to normal. We are continuing to monitor the situation.
Latest Cognito outages
Increased errors on /identity_searches endpoint - over 1 year ago
Bad deploy causing increased errors - about 3 years ago
Upstream data provider errors - over 3 years ago
Elevated error rate of ID documents in Flow - almost 4 years ago
Upstream hosting provider - almost 4 years ago
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